SPA RECEPTIONIST

OBJECTIVE

Diploma in Spa Receptionist Services enables both existing and future Spa Receptionists to gain the necessary practical and theoretical skills to provide outstanding customer service and wow the guests and gain employment in the worldwide Spa & Wellness industry.

PRE-REQUISITE

No prior experience is required; the Diploma in Spa Receptionist Services is open to any candidate.

 

CONTENT

 

  • You as a Spa Receptionist
  • Conducting guest consultation
  • Handling spa reservations
  • Effective communication
  • Maximizing spa revenue
  • Professional recommendations & retailing
  • Customer service excellence
  • Handle guest complaints
  • Spa receptionist best practices
  • Spa receptionists career development

 

EXAMINATION

 

Diploma in Spa Receptionist Services consists of assignments and case studies.

 

GRADING OF THE QUALIFICATION

 

The overall qualification is graded:

Pass – 60% – 74%

Merit – 75% – 89%

Distinction – 90%-100%

The collective mark forms by assignments and case studies.

 

CERTIFICATION & ACCREDITATION

 

Diploma in Spa Receptionist Services

Accredited by International Practitioners of Holistic Medicine, UK

COURSE LENGTH:
2 Months
DAY:
Once a week
TIME:
10:00 am – 4:00 pm
COURSE FEE:
Rs.49,999

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